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Martti connects you to a qualified interpreter in under 30 seconds for most languages. Even for rare languages, the average wait time is under two minutes, ensuring no delay in critical healthcare moments.

Yes. Every Martti interpreter is trained in medical terminology, exceeding industry standards. Our interpreters undergo more than 120 hours of specialized training before starting. This training includes medical terminology, patient confidentiality (HIPAA), cultural sensitivity, and standards of practice in healthcare interpreting. Additionally, interpreters must complete 10 hours of continuing education each year to stay updated on medical advancements and interpreting best practices.

‍ASL interpreters are certified by the Registry of Interpreters for the Deaf (RID), while other spoken language interpreters are vetted for healthcare accuracy.

Martti’s Quality Assurance team continuously monitors interpreter performance to ensure adherence to national healthcare standards. Feedback and performance coaching help interpreters maintain high-quality communication at all times.

Yes, Martti adheres to HIPAA standards for data security and privacy. Martti meets health information protection requirements for HIPAA compliance and follows privacy guidelines for healthcare data.

Yes, Martti seamlessly integrates with platforms like Epic, Cerner, AmWell, Zoom, and more, ensuring easy access to interpreters within your existing systems.

In addition to interpretation, Martti provides high-quality document translation for healthcare documents, ensuring that all written communication is clear and compliant.

Martti supports compliance with Section 1557 of the Affordable Care Act and the Americans with Disabilities Act (ADA), ensuring accessibility for all patients.

Yes. While most services are available on-demand, you can schedule interpreters for rare languages or special cases.